Technician Intelligence

Floor Assist: Intelligence Where It Matters

Maintenance happens on the floor, not at a desk. Give your technicians the tools to act faster, document better, and close work orders completely—all from their mobile device.

Empower with Insight

Instant guidance, machine history, and confidence

Reduced Downtime

Faster diagnosis means less equipment downtime

Open & Track

All work orders visible in one place

Capture & Store

Photos, docs, and reference materials

Ops Zero AI brings real empowerment to every technician on the floor.

With Floor Assist, technicians get instant guidance, relevant machine history, and clear next steps the moment an issue appears. They can diagnose faster, act with confidence, and resolve problems before they grow.

That empowerment leads to fewer delays, stronger first-time fixes, and less downtime across your operation.

Open & Update Tickets in Real Time

See active work orders instantly. Update job status, mark tasks complete, and capture resolution details without stepping away from the equipment. Your system stays current, not stale.

Time Logging at the Point of Work

Log hours directly from the floor. No guessing. No time sheets at shift end. Technicians record exactly when they started, stopped, and what they did. Accurate labor data flows straight into your operations record.

Photo Documentation Built In

Capture photos directly on a work order. Before shots. After shots. Close-ups of damage or corrosion. Every image is timestamped and attached to the ticket, building a visual maintenance history technicians and engineers can reference forever.

Manuals & Docs at Your Fingertips

OEM manuals, service procedures, parts diagrams, wiring schematics—all searchable and instant. Standing beside the machine, your technician finds what they need in seconds. No hunt. No wait.

Linked to Machine History

Every update goes straight into the asset's permanent maintenance record. Previous work, past failures, known issues—all visible to the technician working the repair. Learn from history. Prevent repeat problems.

Works Offline, Syncs When Connected

No WiFi on the shop floor? No problem. Floor Assist works offline, queues updates, and syncs automatically when connection returns. Your technicians never stop. Your data never falls behind.

A Technician's Day with Floor Assist

Clock In & See Tickets

Technician opens Floor Assist, sees all assigned work orders prioritized by urgency and downtime cost.

Find Context & Reference Docs

Tap into the ticket to see machine history, previous repairs, and instant access to the manual for that equipment.

Work, Document, Log Time

Start the timer. Diagnose. Repair. Take photos as they go. Technician records what they found, what they fixed, and how long it took.

Close with Confidence

Mark the ticket complete with a full maintenance record: root cause, parts replaced, technician name, time spent, and visual proof. No gaps.

Why Maintenance Teams Choose Floor Assist

Downtime Cut Faster

Technicians don't hunt for information. They find context, history, and manuals instantly. Every minute counts when equipment is down.

Complete Maintenance Records

No more incomplete tickets. Work orders close with time, photos, root cause, and parts used. Your maintenance history is your best asset for future decisions.

Better Technician Experience

Stop asking technicians to remember details. Give them tools that work like they think. No admin overhead. No time sheets. No friction.

Operational Intelligence

When every maintenance action is recorded in real time, your data becomes truth. You see failure patterns, cost drivers, and where to invest in reliability.

Ready to Empower Your Technicians?

See how Floor Assist transforms the way your team works, documents, and closes maintenance.

Book a Demo